![]() ![]() Power on the dash cam and turn on your phone's WiFi and Bluetooth to connect.You can still recover them from the dash cam's internal memory by doing the following: If your recent drives were not saved to the app, don't worry. Consider setting up automatic streaming for a more seamless driving experience.Check that the power supply to the car's power port is not being cut off.Verify that there are no physical damages on the dash cam's power port or its accessories (cable, mount, and charger).Ensure that the phone is not connected to other WIFI networks. ![]() There should be enough available phone storage to record your drive recordings.To ensure that your drives are automatically saved on the Nexar app, we recommend the following: If connected to the Nexar app while driving, it will also back up videos to your phone's memory. Nexar One always records to its internal memory as soon as it's powered on. If the issue persists, please contact our support team. Network reset will erase WIFI networks and passwords, cellular settings, VPN, and APN settings that are saved on the phone.For Android: Go to your phone’s Settings app ⚙️> General Management > Reset > Reset Network Settings > Reset Settingsįor iPhone: Go to iPhone Settings App ⚙️> General > Reset > Reset network settings.If the issue continues, follow these steps: ![]()
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